Privacy Policy

Purpose of this Policy 

This page outlines the types of personal data Oiliúna collects through our website and social media, explains our reasons for collecting it, and highlights your rights under data privacy laws. Oiliúna is committed to upholding data privacy standards and safeguarding any personal information shared with us. 

Data Collection and Usage 

What Data We Collect 

Oiliúna collects limited personal data through our website and social media, including: 

• Contact information (e.g., name, email, phone) provided via online forms or email. 

• Transaction details if you enrol in courses. 

• Analytics data (e.g., IP address, page visits) collected to improve user experience.  

Why We Collect Data 

We collect and process your data to: 

• Respond to your enquiries. 

• Provide information on our courses. 

• Improve website performance and personalise marketing based on user behaviour. 

Additional Tracking (Analytics and Facebook Pixel) 

To optimise user experience and marketing efforts, we may collect data through Google Analytics and Facebook Pixel, which helps us analyse website performance, track ad interactions, and tailor course recommendations. 

Legal Basis for Processing 

We process data based on: 

1. Legitimate Interests: To monitor quality and improve our offerings. 

1. Compliance with Legal Obligations: To fulfil regulatory requirements. 

1. Contractual Necessity: To process payments and deliver services. 

Data Sharing and Third Parties 

With Whom We Share Your Data 

Oiliúna considers your data highly confidential and restricts access only to essential personnel or service providers who support course delivery and certification. 

Third-Party Services 

We work with trusted third-party providers (e.g., Google, Facebook) to help with marketing and analytics. Where necessary, data may be transferred outside the EU, with protections in place. 

Data Security and Retention 

Data Security 

We use industry-standard security measures to protect personal data stored within our systems. 

Retention Period 

Personal data is retained only as long as necessary, typically up to five years for customer and marketing data. Payment information is deleted upon transaction completion. 

Your Rights 

Under data protection laws, you have the right to: 

• Access your personal data. 

• Correct or delete your data. 

• Restrict data processing or object to certain uses. 

• Withdraw consent at any time. 

• Lodge a complaint with the Data Protection Commission. 

To Exercise Your Rights 

Contact us via email at privacy@oiliuna.ie with any requests or concerns, or alternatively by post: FAO Data Protection Officer, Oiliuna LTD, Suite 1-2, Corporate Park 2, Plaza 212, Blanchardstown, Dublin, D15 Y393. 

Cookies and AI Chatbot 

Cookies 

Our website uses cookies to enhance your experience by storing preferences and tracking pages visited. You can manage cookie preferences [here] (link). 

AI Chatbot 

For quick assistance, we employ an AI chatbot on the website. This bot may process non-personal data to provide accurate responses. Conversations with the bot are stored temporarily to improve functionality. 

Updates to this Policy 

We regularly review and update our Privacy Policy to reflect changes in our activities, legal requirements, and processing methods. Updates will be posted here. 

Last Updated: November 2024